Privacy Policy

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Effective date: 10/04/2026

Strata Environmental Group Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

Strata Environmental Group Ltd is the data controller responsible for your personal data collected through this website.

Business name: Strata Environmental Group Ltd
Website: strataenvironmental.co.uk
Registered address: The Hubb Business Centre, 335-351 Rainham Road South, Dagenham, RM10 8QR
Email: office@strataenvironmental.co.uk
Phone: 02045251091
Companies House registration number: 17092531

We may collect and process the following types of personal information:

• Identity and contact data, such as your name, company name, email address, telephone number, and any other details you provide when contacting us.
• Enquiry data, including the content of messages submitted through our contact form, by email, or by telephone.
• Technical data, such as IP address, browser type, device information, operating system, and how you use our website.
• Usage data, including information about pages visited, time spent on pages, navigation paths, and interactions with our website.
• Consent data, including records of consent you provide, such as acknowledgement of this Privacy Policy when submitting an enquiry.

We collect information in the following ways:

• when you complete and submit a contact form on our website;
• when you email us, call us, or otherwise contact us;
• when you browse and interact with our website;
• through cookies and analytics tools used on our website.

We use your personal information to:

• respond to your enquiries and provide requested information;
• communicate with you about our services;
• assess, manage, and follow up on business opportunities and customer enquiries;
• operate, maintain, and improve our website;
• monitor website performance and visitor behaviour through analytics;
• maintain security, detect misuse, and protect our website;
• comply with legal and regulatory obligations.

We do not sell your personal information to third parties.

Where UK data protection law applies, we rely on the following lawful bases:

• Consent – where you have given consent, including where you submit information through our website and acknowledge this Privacy Policy, or where consent is required for non-essential cookies.
• Legitimate interests – where it is necessary for us to respond to enquiries, manage our business, improve our website, and provide relevant information about our services, provided your rights do not override those interests.
• Contract – where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.
• Legal obligation – where we are required to process your personal information to comply with the law.

When you submit an enquiry through our website contact form, we may collect the information you provide in order to respond to your request.

Our contact form should include a checkbox confirming that you have read and agree to this Privacy Policy before submitting your enquiry.

Suggested wording for the checkbox:

"I have read and agree to the Privacy Policy and consent to Strata Environmental Group Ltd storing and processing my enquiry details so they can respond to my request."

This checkbox should not be pre-ticked.

Our website uses cookies and similar technologies to help the site function properly and to understand how visitors use the website.

These may include:

• strictly necessary cookies required for basic website functionality;
• analytics cookies that help us measure traffic, understand user behaviour, and improve the site.

Analytics tools may collect information such as:

• IP address or anonymised IP data;
• browser and device type;
• pages visited;
• time spent on pages;
• referral source;
• general geographic location.

Where required by law, we will request your consent before placing non-essential analytics cookies on your device.

You can also manage cookies through your browser settings. Disabling some cookies may affect website functionality.

We may share your personal information with trusted third parties where necessary to operate our website and business, such as:

• website hosting providers;
• website platform providers;
• analytics providers;
• IT support providers;
• professional advisers;
• regulators, legal authorities, or law enforcement where required by law.

We require third parties processing personal data on our behalf to do so securely and in accordance with applicable data protection law.

Some third-party service providers may process personal data outside the United Kingdom. Where this happens, we will take appropriate steps to ensure your personal information is protected and handled in accordance with applicable data protection laws.

We keep personal information only for as long as necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, and complying with legal, tax, or regulatory requirements.

When personal information is no longer needed, we will securely delete or anonymise it.

We take appropriate technical and organisational measures to safeguard personal information against unauthorised access, loss, misuse, disclosure, or alteration.

However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

Under applicable data protection law, you may have the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request erasure of your personal information;
• object to or request restriction of certain processing;
• request transfer of your personal information where applicable;
• withdraw consent where processing is based on consent;
• lodge a complaint with the Information Commissioner’s Office (ICO).

If you wish to exercise any of these rights, please contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. You should read their privacy policies before submitting personal information to them.

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our services, or the way we use personal data. Any updates will be published on this page and will take effect when posted.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Strata Environmental Group Ltd
The Hubb Business Centre
335-351 Rainham Road South
Dagenham
RM10 8QR
Email: office@strataenvironmental.co.uk
Phone: 02045251091